Privacy Policy
At EASTVIEWEMPORIUM, we want you to feel comfortable and confident when you shop with us. This policy explains, in plain language, how we collect, use, and protect your personal information. We have designed it to meet the requirements of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
What We Collect
When you place an order or create an account, we collect the information needed to complete your purchase. This includes your name, shipping address, billing address, email address, and phone number. We also gather payment details, which are processed securely by our payment provider. We never see or store your full card number.
We also collect basic technical information, such as your browser type and device, to help us improve our website experience. This data is anonymous and cannot be used to identify you personally.
How We Use Your Information
We use your information for a few simple reasons. We need it to process and deliver your orders, to send you order updates, and to provide customer support when you reach out to us. If you have given us permission, we may also send you occasional emails about new products or special offers. You can opt out of these at any time with one click.
Your Rights
You have control over your personal data. You have the right to access the information we hold about you, to ask us to correct any errors, and to request that we delete your data. You may also object to certain types of processing, like marketing emails.
To exercise any of these rights, simply email us at [email protected]. We will respond within 30 days. We will never sell your personal information to third parties. That is a promise, not just a policy.
Data Security and Retention
We use industry-standard security measures to protect your data. We keep your information only as long as needed to fulfill the purposes described in this policy, or as required by law. When we no longer need your data, we delete it securely.
Cookies
Our website uses cookies to remember your preferences and to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect your shopping experience.
Questions
If you have any questions about this policy or how we handle your data, please contact us at [email protected]. We are here to help and will always respond with clear answers.
This policy was last updated on January 15, 2025.